YOU HAVE QUESTIONS. WE HAVE ANSWERS

CAN I BUY MOULDINGS ONLINE?
Yes. You can place your order on our website although we do not formally process the transaction until we confirm the details with you. We want to ensure you are ordering exactly what you need before we ship it out.

DO YOUR PRICES INCLUDE SHIPPING?
No they are not. Because of the varying nature of our products, we will need to determine the most effective route of transportation. We will confirm this upon receipt of your order before any transaction takes place.

HOW DO YOU SHIP?
For small orders, our designated carrier is UPS. For larger orders, it is normally done through transport trucks.

WHERE DO YOU SHIP TO?
We ship worldwide with selected national and international carriers.

WHAT LENGTHS DO YOU MOULDINGS COME IN?
Our standard lengths are 8’ but we also make them longer or shorter to save on job site waste. We don't stock anything over 8' so if you require different lengths, please allow extra time for production.

DO YOU CREATE CUSTOM MOULDINGS?
Our specialty is custom mouldings. While we have over 100 stock shapes that we manufacture regularly, we can turn out custom designs quickly and inexpensively.

IS THERE AN EXTRA COST TO PRODUCING CUSTOM MOULDINGS?
No. If you were take a 6” x 2” stock profile and order a custom one with the same dimensions, the price would be the same.



CAN YOU MAKE ARCHES?
Yes. We can make arches for any one of our profiles as well as custom designs. We also manufacture circles, ellipticals (ovals) and bow arches too.



CAN I SEE SAMPLES OF YOUR MOULDINGS?
You're more than welcome to come visit us if you're local, we have a showroom with all of our stock profiles on display. If you're not able to make it, each of our product pages has an ADD TO SAMPLE BOX feature that can be selected. We will ship them out on the same day as requested.

HOW DO I CHOOSE THE RIGHT TRIM AND SILL COMBINATION?
Talk to us. We have been in business since 2001 and have designed many different projects in every style from traditional to modern.



DO YOU HAVE DESIGNS I CAN SELECT FROM?
Visit our ideas page for some expertly curated designs.

DO YOU OFFER RENDERINGS?
We do. Please This email address is being protected from spambots. You need JavaScript enabled to view it. with a photo of your project and contact details to discuss your design. For more on custom 3D home/project renderings, please visit here.

WHAT COLOURS DO YOU MOULDINGS COME IN?
Our mouldings are natural gray. You can select the colour of your choice as well as texture, to be applied once they have been installed.

HOW CAN I ORDER?

• Online - We won't process the payment online until we confirm your order.
• Call us at 1 888 MOULDEX
• Fax us at (905) 660-6350
• Or This email address is being protected from spambots. You need JavaScript enabled to view it.

IS THERE A MINIMUM ORDER?
There is no minimum order. If you want one piece, we'll ship you one piece.

WHAT DO YOU NEED TO QUOTE OUR PROJECT?
We can quote you in many ways.

If you are local, we can come directly to your project and meet with you, completing site measurements while we are there.

If you have a set of architectural drawings that we can borrow for a couple of days, please bring them in for us to look at. We can also quote with properly scaled PDF or AutoCAD drawings as well. Digital formats can be emailed This email address is being protected from spambots. You need JavaScript enabled to view it.

WILL YOUR MOULDINGS CRACK?
If properly installed, our mouldings will not crack.



HOW DO I INSTALL YOUR MOULDINGS?
Although we recommend hiring a professional for installation, they can be installed on your own. Please visit our downloads section for complete instructions. If you have further questions, please call us at 1 888 MOULDEX.

ARE YOU MOULDINGS DURABLE?
Don’t let the word foam fool you. Our mouldings have been proven to stand up to heat, cold, rain, snow, hail and high winds. Our cement coating is manufactured by a company that have been in the business for over 25 years and have the track record to back it up.

WILL YOUR MOULDINGS ROT?
Our mouldings are made of 100% inorganic materials which means they are not susceptible to rot or damage caused by nature.

ARE YOUR MOULDINGS ENVIRONMENTALLY FRIENDLY?
Yes! They are definitely tree-savers.

ARE YOU ENVIRONMENTALLY FRIENDLY?
Yes! We produce very little waste to begin with. Plus, we go to great lengths to work with major recycling plants that take back any material we don't use. Products that get made from our waste serve many industries from retail to construction.

SHOULD I PAINT YOUR MOULDINGS BEFORE INSTALLING?
You definitely need to paint our mouldings with a high quality smooth or textured paint in the colour of your choice AFTER they are installed. To make it easier, you may prime the mouldings before they are installed on the ground and apply the finish on the wall afterward.

If you have any questions that we have not covered, please email This email address is being protected from spambots. You need JavaScript enabled to view it.